1. Thinking strategically about supply chain management -- 2. The supply chain : key driver of your business model -- 3. Handling dilemmas in the supply chain -- 4. Making the supply chain work -- 5. Sustaining supply chain alignment.

1. Outlining the chaos, evolving strategies, and the new normal -- 2. Learning from other struggles : the auto industry -- 3. Learning from other successes : the customer experience industry -- 4. Innovating around airline realities -- 5. Firing on all cylinders to stay ahead -- 6. Viewing the...

ch. 1. Crafting a sustainable business strategy -- ch. 2. Translating a vision into strategy -- ch. 3. Strategy is not the same for each organization -- ch. 4. Pioneers -- ch. 5. Trendsetters -- ch. 6. Consolidators -- ch. 7. Reinventors.

ch. 1. Overview of the problem -- ch. 2. What's in an effective planning process? -- ch. 3. The organizational master plan -- ch. 4. Change management as part of the organizational master plan -- ch. 5. Trend analysis -- ch. 6. The business planning process -- ch. 7. The strategic business...

1. The company as an integrated network -- 2. Analyzing the company's environment and market (external analysis) -- 3. Analyzing the company and its competition (internal analysis) -- 4. Establishing company objectives -- 5. Strategies to reach the objectives -- 6. Product, service, brand and...