Vidgen, R.; Sims, J.; Powell, P. - In: Journal of Communication Management 15 (2011) 1, pp. 84-98
Purpose – This paper seeks to investigate the impact of e‐mail on individuals and organizations and to provide a framework that frames e‐mail management as a complex and multi‐stranded issue. Design/methodology/approach – The paper employs a multi‐dimensional appraisal of e‐mail...