Purpose – The paper seeks to focus on the role of knowledge management in promoting corporate sustainability in the construction industry context. It proposes a maturity roadmap – STEPS to facilitate the implementation of a knowledge management strategy. Design/methodology/approach – Two...

Purpose – This paper aims to present research into the improvement of knowledge‐intensive business processes. Design/methodology/approach – A literature review is conducted that indicates that a gap exists in the area of knowledge‐based business process improvement (KBPI). Sir Karl...

Purpose – This study seeks to explore factors affecting the implementation of knowledge activities, which are the organizational culture which many knowledge management programs adopt. The main problem under investigation is to assess the importance of organizational culture within an...

Purpose – Based on organizational capabilities and information technology implementation literature, this study seeks to propose a research model to examine the influence of organizational capabilities on e‐business implementation success. Design/methodology/approach – Data collected from...

Purpose – The purpose of this paper is to offer an overall view of knowledge management challenges for global business via discussing the challenges and proposing theoretical and managerial implications. Design/methodology/approach – Based on a comprehensive literature review, the paper...

Purpose – The purpose of this paper is to provide a framework and prototype software to use IDEF3 descriptions as a knowledge base from which a queuing network (QN) analysis is performed to compute system performance measures as part of quick response manufacturing. This intends to help domain...

Purpose – This paper aims to develop an understanding of the factors that influence knowledge‐sharing behaviour within an organisational framework, using widely accepted social psychology theories. Design/methodology/approach – Knowledge‐sharing behaviour of bank employees in Greece is...

Purpose – Nowadays, outsourcing has proved to be an enterprise management strategy in the face of globalization and growing competition. The decision to outsource a business process for any organization has far‐reaching consequences and risks. The purpose of this paper is to analyse the...

Purpose – The purpose of this paper is to analyse the importance and role of process knowledge in the business process (BP) improvement methodology with the help of a case study. Design/methodology/approach – The approach takes the form of a literature review that highlights the challenges...

Purpose – Organizations are constantly striving to develop and enhance knowledge of employees who involve in strategic business processes by which they aim for an organizational knowledge creation to achieve a competitive advantage. Accordingly, they encourage employees to involve in basic...