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Self-Service versus persönlicher Service : eine empirische Studie aus der Finanzdienstleistungsbranche

Fließ, Sabine; Nesper, Jens; Bauer, Katharina - In: Customer Management : Vertriebs- und Servicekonzepte …, (pp. 195-222). 2011

Persistent link: https://www.econbiz.de/10009426848

Qualitätswahrnehmung bei Auswahlentscheidungen im Internet : Bedeutung und Wechselwirkungen von Qualitätssignalen am Beispiel der Hotelauswahl

Bauer, Katharina - 2014

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Controlling im Stadtmarketing - eine Analyse des Hagener Schaufensterwettbewerbs 2010

Fließ, Sabine; Bauer, Katharina - 2011

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Product development capabilities : exploring mediating and moderating links between international product adaptation and industrial manufacturers' business performance

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Affect and enacted support in couples undergoing in-vitro fertilization: When providing is better than receiving

Knoll, Nina; Kienle, Rolf; Bauer, Katharina; Pfüller, … - In: Social Science & Medicine 64 (2007) 9, pp. 1789-1801

Although the term social support has positive connotations, research has shown that receiving help may be a double-edged sword. Received support may have no effects or may even be detrimental to recipients' well-being. However, providing support may have beneficial effects for the helper. This...

Persistent link: https://www.econbiz.de/10008593151