As the field of performance management (PM) progresses, the focus of the debates shifts from the design of performance management frameworks to the issues that become relevant at the stages of implementation and use, namely, the necessity to understand PM systems as a part of the organization...

Purpose – This paper aims to advance the current debates on the effect of performance measurement (PM) in the operations management domain. In order to accomplish that, it investigates the contribution of business PM and human resource management (HRM) practices to business performance....

Purpose – Existing research evaluating the effect of performance measurement (PM) on performance produces conflicting results, indicating that the effect is poorly understood. This paper aims to address this problem by proposing a theoretical model of the effects of PM on performance....