We studied the process of production scheduling in a large chemical plant. Scheduling in that environment is inherently a group process because multiple experts are needed to construct a schedule and to manage its execution. A mathematical formulation of the production scheduling problem yields...

The personal video recorder (PVR) facilitates the use of targeted advertising by allowing companies to monitor television viewing behavior and to build demographic profiles of viewers from the data that are collected. Our research explores the extent to which an advertiser should allocate...