Purpose The purpose of this paper is to examine the effect of human capital (HC) on service innovation advantage (SIA … they clearly shows that the value of innovation as a firm’s capability is enhanced or weakened within a business …, encourage managers to seek ways to harness and leverage HC for improving innovation and BP. In addition, the study also helps …

, this paper examines the factors that nurture innovation in logistics services, identifies the contributions of the new …

performance. This article applies the diffusion of innovation theoretical framework to understand and analyze IT innovation … organizational factors do affect the implementation's success. Those factors include users’ perceptions of the innovation, the firm …'s culture, the types of communication channels used to diffuse knowledge of the innovation and various leadership factors.  …

commitment, and innovation. Design/methodology/approach – Mail surveys were sent to members of the Automobile Aftermarket … commitment was not found to be significantly related to innovation in reverse logistics at smaller firms. This is likely to be … reverse logistics programs, are especially critical. Innovation in reverse logistics programs was found to be related to …

collaboration can improve financial performance, enhance innovation, and reduce transaction costs..  …

Purpose – The purpose of this paper is to determine how a firm's strategic orientation affects service innovation …: customer orientation, competitor orientation, cost orientation, service innovation, and market performance. Findings – Although … the relationship between cost orientation and service innovation is not supported, the relationships between customer …

innovation. Originality/value – This is the first study that analyzes conflict and conflict resolution in horizontal LSP …

logistics innovation literature, resource‐advantage theory, and the resource‐based view of the firm with the purpose of … limitations/implications – The results of this study suggest that adoption of a logistics innovation by itself may not necessarily … produce a sustained competitive advantage. Instead, when combined with complimentary firm resources, the innovation may yield …