Purpose: Digital platforms provide logistics service providers (LSPs) the opportunity to increase their capacity utilization. Since there are a large number of reasonable alternatives, LSPs should be able to systematically assess different platforms. How-ever, there is little knowledge on...

Forecasts serve as the basis for a wide range of managerial decisions. With the potential of new data sources and new techniques for data analysis, human forecasters are increasingly interacting with algorithms. Although algorithms can show better forecasting performance than humans, forecasters...

Many digital platforms implement feedback mechanisms as a means to control the behavior of their users. However, there is a lack of theoretical explanation regarding the interrelation between design characteristics of feedback mechanisms and their effects. In this study, we interpret feedback...

Produktbegleitende Dienstleistungen bieten produzierenden Unternehmen die Möglichkeit sich von ihren Wettbewerbern, die zumeist ein ähnliches Produktprogramm aufweisen, zu differenzieren. Empirische Erhebungen belegen, dass Unternehmen im Maschinen- und Anlagebau sowie der Elektroindustrie,...