We argue that there is utility in studying intractable conflicts using an institutional theory lens. If the frames and behaviors of conflicting groups become both predictable and routinely enacted and legitimated, then a contest of logics among actors and their interactive practices (rather than...

This is a qualitative theory-building study that examines the relationship between organizational display rules and social norms (e.g. occupational, status and personal norms) and their influence on anger expressions in the workplace. The emotional labor literature has focused on the impact of...

This paper contributes to a developing literature on the role of framing in organizational settings and in protracted environmental disputes in particular. The paper identifies four frame types (risk, conflict management, power, and views of nature frames) that can be used to understand how...