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Attribution of inappropriate visitor behavior in a theme park setting : a conceptual model
Tsang, Nelson K. F.; Prideaux, Bruce; Lee, Louisa - In: Journal of travel and tourism marketing 33 (2016) 7/9, pp. 1088-1105
Persistent link: https://www.econbiz.de/10011627466
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Service quality research on China's hospitality and tourism industry
Tsang, Nelson K. F.; Lee, Louisa Yee-Sum; Qu, Hailin - In: International journal of contemporary hospitality management 27 (2015) 3, pp. 473-497
Persistent link: https://www.econbiz.de/10011308452
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THEMEQUAL : adapting the SERVQUAL scale to theme park services ; a case of Hong Kong Disneyland
Tsang, Nelson K. F.; Lee, Louisa Y. S.; Wong, Alan; … - In: Journal of travel and tourism marketing 29 (2012) 5/6, pp. 416-429
Persistent link: https://www.econbiz.de/10009626889
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A critical investigation of the bargaining behavior of tourists : the case of Hong Kong open-air markets
Tsang, Nelson K. F.; Tsai, Henry; Leung, Fiona - In: Journal of travel and tourism marketing 28 (2011) 1, pp. 27-47
Persistent link: https://www.econbiz.de/10009008257
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An examination of the relationship between employee perception and hotel brand equity
Tsang, Nelson K. F.; Lee, Louisa Y. S.; Li, Frances X. H. - In: Journal of travel and tourism marketing 28 (2011) 5/6, pp. 481-497
Persistent link: https://www.econbiz.de/10009374128
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Hotel employees' perceptions on corporate social responsibility : the case of Hong Kong
Tsai, Henry; Tsang, Nelson K. F.; Cheng, Stephanie K. Y. - In: International journal of hospitality management 31 (2012) 4, pp. 1143-1154
Persistent link: https://www.econbiz.de/10009566986
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Thirty years of research on tourism and hospitality management in China : a review and analysis of journal publications
Tsang, Nelson K. F.; Hsu, Cathy H. C. - In: International journal of hospitality management 30 (2011) 4, pp. 886-896
Persistent link: https://www.econbiz.de/10009242105
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A holistic approach to understanding the use of travel guidebooks : pre-, during, and post-trip behavior
Tsang, Nelson K. F.; Chan, Gloria K. Y.; Ho, Kevin K. F. - In: Journal of travel and tourism marketing 28 (2011) 7/8, pp. 720-735
Persistent link: https://www.econbiz.de/10009411370
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THEMEQUALAdapting the SERVQUAL Scale to Theme Park Services: A Case of Hong Kong Disneyland
Tsang, Nelson K. F.; Lee, Louisa Y. S.; Wong, Alan; … - In: Journal of travel and tourism marketing 29 (2012) 5, pp. 416-430
Persistent link: https://www.econbiz.de/10009992626
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Traveler's adoption of travel advisory system : a case of Hong Kong's outbound travel alert system
Tsang, Nelson K. F.; Wong, Ophelia - In: Journal of travel and tourism marketing 38 (2021) 2, pp. 213-231
Persistent link: https://www.econbiz.de/10012497717