This case concerns the implementation of a workflow-management application at a large, publicly listed, German media company. The system collects information-rich business-process documents, stores them in an organizational memory system, distributes organizational knowledge, and ultimately...

This paper reports on a large-scale, international focus group study that examined the user experience of mobile technology users in Hong Kong, Japan, Finland, and the U.S. We identify eight central mobile technology paradoxes that shape user experience and behavior. We suggest possible design...

The advent of m-commerce has fueled much anticipation of its future possibilities [1, 4]. However, predictions that Internet technologies and wireless communication would greatly benefit both firms and individuals have now come under increasing scrutiny. Uncertain technology standards, the...

This paper uses modified economic growth theory to compare and contrast two currently available ways of digital content distribution: the client-server model and the peer-to-peer (P2P) model. We describe a monopolistic pricing scheme for distributing digital content over P2P networks that...

Digital culture products are easily reproduced, easily distributed, and subject to boundless modification, extension and recombination. This sets the stage for the emergence of markets for co-production of cultural content. This paper studies two new market structures using two different...

Applying economic analysis, we explore the potential benefits and risks associated with firm-based and social production models and derive conditions that determine when open or closed innovation models are more appropriate. We contrast the newly emerging "user-generated approach" to innovation...

This paper examines the question of how innovations diffuse across web 2.0 business designs and affect change at the industry level. We apply evolutionary theory as a theoretical lens and conceptualize the adoption and diffusion of innovations as a dynamic process where innovations propagate...

The AIS/ISWorld mailing list is the premier global communication tool for academicians in the information systems area. This paper employs content analysis of archival data to report on an exploratory study of the usage of ISWorld over a four year period between 2002 and 2006. We develop a...

This paper examines new forms of collaboration between producers and consumers that are emerging in the digital entertainment space. Taking the case of the video game industry, we show how some firms have opened a portion of their proprietary content for transformation by consumers and allowed...

Tech giants (e.g., Alphabet, Amazon, Apple, etc.) are making huge investments in startups, vastly expanding their tech footprint and penetrating various other industries. While tech giants have become important external equity financing sources for startup companies, it remains unclear whether...