Taxonomies are classification systems that help researchers conceptualize phenomena based on their dimensions and characteristics. To address the problem of 'ad-hoc' taxonomy building, Nickerson et al. (2013) proposed a rigorous taxonomy development method for information systems researchers....

Predictive process monitoring aims at forecasting the behavior, performance, and outcomes of business processes at runtime. It helps identify problems before they occur and re-allocate resources before they are wasted. Although deep learning (DL) has yielded breakthroughs, most existing...

Business process management (BPM) is a mature discipline that drives corporate success through effective and efficient business processes. BPM is commonly structured via capability frameworks, which describe and bundle capability areas relevant for implementing process orientation in...

Trotz der Wichtigkeit kontinuierlicher Prozessverbesserungen undder Höhe entsprechender Investitionen, werden Prozessverbesserungsmaßnahmeni. d. R. auf Basis von Plausibilitätsüberlegungenoder Kriterien geplant, die nur bedingt mit marktwirtschaftlichenUnternehmenszielen konform sind. Vor...

Schätzungen zufolge erfüllen mehr als 50 % aller CRM-Projekte (Customer Relationship Management)nicht die in sie gesteckten Erwartungen – trotzdem steckt die Wirtschaftlichkeitsanalysevon CRM-Systemen noch in den Kinderschuhen. Dies verwundert umso mehr, macht man sichbewusst, dass eine...

Despite substantial investments in business process management (BPM), every organization experiences deviant processes, i.e., processes that show different behavior than intended. Thus, process deviance is an essential topic of BPM research and practice. Today, research on process deviance is...

Organizational ambidexterity (OA) is an essential capability for organizations in turbulent environments, as it facilitates the simultaneous pursuit of exploitation and exploration. Over the last years, knowledge on OA has continuously matured, covering outcomes, moderators, and types of OA....

This paperoperationalizes correctness for Web service compositions. It also proposes a requirementsframework for service-oriented modeling techniques so that correctness can beshown by verification and Web service compositions can be modeled intuitively.