During the activity of buying and using goods and services, citizens of a country, as consumers, have to beneficiate from a legal frame, in order to access the goods and services they need and want. This frame refers to consumers' fundamental rights as it directly stem from UN Consumer bill of...

This article deals with the selection of bureaucrats in the Romanian public administration. Our inquiry is framed within the Public Choice Theory and has two main parts. The first one (A), the theoretical one, the authors present: A1) the weberian approach on bureaucracy; A2) a review of the...

It is not possible the assessment of public action efficiency without performance measures. Through the analysis of the implementation and the state of the art of performance measures in the Spanish Local Governments, this paper shows the difficulty of comparing developments of performance...

The reform stages known by the Romanian public administration after the 1989 Revolution reflected the modifications occurred in the economic and social-political context of the state, by passing from communism to capitalism, from the planned, centralized economy, to the market economy. Today,...

Preventing corruption and improving the public service management are the main goals of the promotion of ethical standards for the civil servants. Several governments have revised their policies regarding the ethical conduct in the public service, implying both the corruption issue and the...

A fundamental paradox in western societies has emerged: cases concerning trading in influence become more and more imminent and with it the necessity to deal effectively with this phenomenon. International conventions call for the criminalization of this form of corruption but many States are...

Capital Ambition is a consortium of London local authorities concerned with modernisation and service transformation of public services. It wished to develop new approaches to tackling the issue of low trust and poor community cohesion. The Campaign Company, a social marketing and community...

The future role of the regions is a contested issue in Sweden, in spite of more than a decade of experiments and innovative solutions. Images of a regionalized future are formed and visions are competing behind the scenes. A national commission suggested a regional model for all of Sweden and...

This study presents an exploration into the applicability of the concept of brand personality within the globally competitive higher education sector, by explicitly investigating the brand personality net promoter type scores for two premium branded universities one located in Australia and the...

Nowadays marketing has become an effective tool not only for business organisations but also for influencing and changing social behaviour. On the other hand, the advent of the Internet as a flexible, dynamic and interactive channel of communication has opened new possibilities for communication...