Purpose – This article aims to contribute to the study of knowledge creation and management in business format franchising by focusing on the question of how franchisors can convert the tacit knowledge held by franchisees (such as insights, ideas, and hunches) to explicit knowledge....

Purpose – This study aims to focus on the use of information sources by contractually integrated retail entrepreneurs. The research question is as follows: how can the use of information sources by contractually integrated retail entrepreneurs be classified using the dimensions of...