Although higher educational institutions are increasingly faced with demands for deep changes and innovations, they have a very distinctive culture which makes rapid change difficult. In order to address this challenge, we have developed and validated a new multimedia, team-based simulation,...

The vast majority of knowledge management initiatives fail because they do not take sufficiently into account the emotional, psychological and social needs of individuals. Only if users see real value for themselves will they actively use and contribute their own knowledge to the system, and...