Min, Hokey; Joo, Seong‐Jong - In: Benchmarking: An International Journal 16 (2009) 5, pp. 572-587
Purpose – The purpose of this paper is to assess the comparative strengths and weaknesses of leading third‐party logistics providers (3PLs) in the USA with respect to their financial efficiencies during the period of 2005‐2007. It also intends to identify various factors that significantly...