<title>Abstract</title> This paper puts forward a methodology for designing a system for school transport which, apart from designing routes, specifies school opening times. Traditionally school opening times have always been identical in the same area meaning many buses have to be used at the same time. This...

<title>A<sc>bstract</sc> </title> School transport in Spain is conceived administratively as a regular, but special, public transport service financed by the Spanish regional governments through private sector contracts adjudicated by public tendering. As such it has two special features in comparison to systems...

A model is proposed to determine the global satisfaction of interurban bus service users. The most relevant variables are determined globally for all users as well as by user segments. Various ordered-type logit and probit models are fitted for user behavior, to determine the most important...

This article describes the methodology used to study the quality of service desired by users of a public transport system. The desired quality is different from the perceived quality because it does not represent the daily experiences of the users, but rather what they desire, hope for or expect...

This article evaluates how bus users perceive the quality of their public transport service. In particular it looks at how perception of quality varies according to the available information. The experiment compares an overall evaluation of service quality before and after making passengers...