This article details a collaboration between a Technical Communication (TC) academic program at Milwaukee School of Engineering and its User Experience (UX) industry and community partners. This collaboration resulted in rethinking a TC degree program and establishing a new UX and Communication...

Many supply chains include multiple parties with the goods exchanged several times from the time of their production until they are sold. The liability issues that arise from goods changing hands several times along the way, as well as the exporting and importing regulations that have to be...

This paper examines the relationship between research and development peoples' perceptions of uncertainty in their firm's competitive environment and their patterns of technical communication. Measures of both these attributes of six R&D groups, two in each of three industries, are reported and...

In their attempts to communicate innovation, technical writers produce what Everett Rogers calls "technology-embodied information," per the Diffusion of Innovations theory. This study focuses on technical writers working for multinational software firms in the Philippines and seeks to explain...