Starts from the premiss that quality and productivity are important tools for organizations to use to achieve … competitive advantage. Takes a strategic perspective from which to examine why productivity is important to the economy and to … look at quality as an integral part of productivity improvement. Considers the forces which support productivity and …

processes? Rejects the view that quality and productivity are incompatible, arguing that efficiencies resulting from … continuously improving quality lead to increased productivity. Examines the western management reliance for competitive advantage …

restructuring, redundancy and pressures on staff to increase productivity that are inconsistent with promoting a shared interest in …

their productivity to employers through academic credentials. An academic credential—for example, a college degree …—conveys information valuable to both parties. It benefits the employer by indicating job skills and productivity; it benefits the employee …, productivity, income, and employment. As potential employees in this exercise have varying levels of education, this lesson also …

the general problem of industrial efficiency and points out that this type of comparison can help in guiding applications …

to improve efficiency and productivity is at odds with creating a quality culture. Explains why a quality culture is …