Mahmood, Shahid; M. Ahmed, Syed; Panthi, Kamalesh; … - In: Built Environment Project and Asset Management 4 (2014) 3, pp. 296-311
the relationship between COPQ, labor productivity, and profitability. Design/methodology/approach – In order to measure … decreased by about 24 percent while labor productivity and profitability increased by about 17 and 11 percent, respectively … identifying COPQ. The implementation of the system is shown to increase productivity and profitability as demonstrated by the …