Neuts, Marcel F.; Kumar, Seshavadhani - In: Management Science 28 (1982) 8, pp. 925-935
The overflow stream from an M/PH/1 queue of finite capacity is used as the input to an unbounded queue with one or more exponential servers. It is shown that the combined system, consisting of the two queues, may be studied as a highly structured Markov process. In the stable case, this Markov...