Rusjan, Borut; Castka, Pavel - In: Managing Global Transitions 8 (2010) 1, pp. 097-118
Despite the success that the ISO 9001 standard has achieved it has been extensively criticized and empirical studies … understand results related to ISO 9001 implementation we need to take a step back from empirical research and instead try to … analyze iso conceptually by taking into account also the results of empirical studies implemented in the past. The purpose of …