Ferdowsian, Mehran C. - In: International Journal of Quality & Reliability Management 33 (2016) 7, pp. 942-984
, leadership, societal, operational, innovation, alignment, and ethical excellence. To identify and address the underlying causes … blocks of excellence: grander purpose, measurable results, effective collaboration, leadership development, individual … that have prevented companies to achieve and sustain excellence. More broadly, the study has leveraged data from multiple …