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Modeling a Phone Center: Analysis of a Multichannel, Multiresource Processor Shared Loss System
Aksin, O.Zeynep; Harker, Patrick T. - In: Management science : journal of the Institute for … 47 (2001) 2, pp. 324
Persistent link: https://www.econbiz.de/10006091243
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Coordinating supply chains with competition: Capacity allocation in semiconductor manufacturing
Mallik, Suman; Harker, Patrick T. - In: European journal of operational research : EJOR 159 (2004) 2, pp. 330-347
Persistent link: https://www.econbiz.de/10006646568
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BOOK REVIEWS - Performance of Financial Institutions: Efficiency Innovation Regulation
Harker, Patrick T.; Zenios, Stavros Andrea; Hancock, Diana - In: Journal of economic literature 38 (2000) 4, pp. 957
Persistent link: https://www.econbiz.de/10006835177
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The service productivity and quality challenge
Harker, Patrick T.; Rohlfs, Jeffrey H. - In: Journal of economic literature 35 (1997) 1, pp. 168
Persistent link: https://www.econbiz.de/10006853128
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Capacity sizing in the presence of a common shared resource: Dimensioning an inbound call center
Aksin, O.Zeynep; Harker, Patrick T. - In: European journal of operational research : EJOR 147 (2003) 3, pp. 464-483
Persistent link: https://www.econbiz.de/10006651672
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Erratum to "Computing performance measures in a multi-class multi-resource processor-shared loss system" (European Journal of Operational Research 123 (2000) 61-72)
Aksin, O.Zeynep; Harker, Patrick T. - In: European journal of operational research : EJOR 133 (2001) 3, pp. 685
Persistent link: https://www.econbiz.de/10006658592
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Measuring aggregate process performance using AHP
Frei, Frances X.; Harker, Patrick T. - In: European journal of operational research : EJOR 116 (1999) 2, pp. 436-442
Persistent link: https://www.econbiz.de/10006666301
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Continuation method for nonlinear complementarity problems via normal maps
Chen, Bintong; Harker, Patrick T.; Pinar, Mustafa Ç - In: European journal of operational research : EJOR 116 (1999) 3, pp. 591-606
Persistent link: https://www.econbiz.de/10006667226
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A ORGANIZATIONAL DYNAMICS - Coordinating supply chains with competition: Capacity allocation in semiconductor manufacturing Ah:150
Mallik, Suman; Harker, Patrick T. - In: Operations research, Management science : OR MS ; the … 45 (2005) 3, pp. 259-260
Persistent link: https://www.econbiz.de/10006500993
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C: OPTIMAL ALLOCATION - Designing workflow coordination: Centralized versus market-based mechanisms Cz:150
Tan, Jui Chiew; Harker, Patrick T. - In: Operations research, Management science : OR MS ; the … 40 (2000) 5, pp. 527-528
Persistent link: https://www.econbiz.de/10006514950