Balachandran, Kashi R.; Radhakrishnan, Suresh - In: Management Science 40 (1994) 10, pp. 1353-1360
Balachandran and Schaefer (1979) show that if in the individual optimum class A dominates with a first come first serve queue, there could exist cases where in the public optimum class B dominates. We derive conditions under which providing a nonpreemptive priority allows both classes of users...