A firm's ability to manage its knowledge-based resource capabilities has become increasingly important as a result of performance threats triggered by technology change and intense competition. At the manufacturing plant level, we focus on three repositories of knowledge that drive performance....

A model is introduced to guide a profit maximizing firm in its quest to enhance performance through process change. The key benefit sought from process change is a long term increase in effective capacity. However, realizing success from process change is not trivial. First, while process change...

Manufacturers increasingly recognize the crucial role of process change to create and sustain competitive capabilities. However, the benefits of process change are frequently uncertain due to technical problems, worker resistance to change, and limited resource availability. Complicating the...

Due to forces such as technology change and increased competition, to sustain manufacturing success a firm must continually evaluate and modify its resource capabilities. This fact underscores the importance of a firm's process change strategy. However, despite its impact on manufacturing...