Optimal crew allocation and scheduling is an important issue in the management of a large fleet of taxis. Presents a modelling study of a taxi service operation in a Singapore public transport company, with the results adaptable for other similar operations. Proposes two quantitative techniques:...

Managers often face the problem of making project decisions that involve a large number of interrelated activities – the planning and scheduling of which is project management. These problems often arise in areas such as product development, production planning and control and setting up of...

The profit‐linked total‐factor productivity measurement models, such as the American Productivity Center model, use base‐period data as the standard against which the current‐period performance is measured. Hence, the design and development of accurate and appropriate base‐period data...

Labour scheduling heuristic methods have been applied in service operating environments using both actual and synthetic demand patterns. Two important characteristics of these demand patterns are (1) demand smoothness and (2) mean demand. Investigates the effects of demand smoothness and mean...

Presents a new approach to working set generation for personnel scheduling problems. In full‐time (FT) and mixed‐workforce (MW) experiments, generates the schedules in the working sets from the use of two‐phase heuristic labour scheduling solution procedures. The solution procedures were...

Goal programming is an extension of linear programming. Suggests that, although linear programming is used widely in decision‐making processes, it has a major limitation which restricts the users of the technique to narrowing their problems to a single objective function. Goal programming was...

Develops a linear programming model for integrated production planning based on the practice of a major Canadian steel making company. Considers the entire planning activity in the company as an integrated process involving a number of closely related sub‐functions, such as raw material...

This paper seeks to measure and evaluate the productive efficiency of health‐care organizations (hospitals) using a multicriteria Data Envelopment Analysis (DEA) methodology. DEA is a special linear programming model for deriving the comparative efficiency of multiple‐input multiple‐output...

Purpose – Owing to new legal requirements, essential changes in the field of treatment of electronic products in Germany are expected. However, consequences in terms of changes of organisation and material flows of the German treatment system are currently unknown. Thus, the objective of this...

Concerns the logistics system of the Taiwan power company, Taipower, and the problem it faces of coal allocation and fleet deployment of dedicated coal carriers. The coal allocation problem can be viewed as a multi‐index transportation problem requiring the formulation of a coal allocation...