We examine the effects of performance measure properties on incentive system design, using data on incentive contracts for auto dealership managers. The data include information on five properties: two indicators of risk; two indicators of distortion; and one indicator of potential manipulation....

Preface -- Acknowledgements -- The control function of management -- Management and control -- Management control alternatives and their effects -- Results controls -- Action, personnel, and cultural controls -- Control system tightness -- Control system costs -- Designing and evaluating...