Abdul-Majid, Mariani; Saal, David S.; Battisti, Giuliana - In: The Service Industries Journal 31 (2010) 13, pp. 2117-2143
This paper analyses the efficiency of Malaysian commercial banks between 1996 and 2002 and finds that while the East Asian financial crisis caused a short-term increase in efficiency in 1998 primarily due to cost-cutting, increases in non-performing loans after the crisis caused a more sustained...