Purpose – This paper aims to examine the degree to which employer brand management is being deployed to support internal employee engagement, in addition to its more common application in external image building and talent acquisition. Design/methodology/approach – This paper presents...

Purpose – The aim of this paper is to discuss the findings of a research program that set out to define HR's role as a catalyst for the consistently high growth performance of companies in the Asia‐Pacific region and, in doing so, to share valuable lessons with the West....

Purpose – Creating and maintaining a consistent ethics program is a challenge for multinational organizations and establishing a network of ethics ambassadors is one way to help meet this challenge. This paper aims to summarize the role of HR in encouraging an ethical culture; looks at how to...

Purpose – The aim of this paper is to demonstrate how the HR function can make a significant contribution to the achievement of global strategy and sustainable competitive advantage through identifying, building and deploying differentiating strategic capabilities (DiSCs). The DiSC model has...

Purpose – The aim of this case study is to explore and understand the talent management innovations, practices and processes in a major telecoms company in India, Bharti Airtel. Design/methodology/approach – The paper is based on a study of the organization's talent management practices and...

Purpose – This paper aims to explore the obstacles to human resources (HR) making a strategic contribution and to share ways of overcoming those obstacles. Design/methodology/approach – The paper uses case studies to demonstrate how organizations are successfully integrating people and...

Purpose – This article intends to provide guidance to HR professionals and others involved in the planning and implementation of post‐merger integrations. It seeks to argue that successful integration requires an “art and science” based approach to organizational change, and to...

Purpose – Futurice is an international software design and development house that has grown from three to 150 people in 12 years. In the middle of the growth, people who earlier made perfectly rational and clever decisions independently started suddenly to make bad and unjustifiable decisions....

Purpose – The purpose of this paper is to show how human resources (HR) can influence sustained engagement by supporting managers to be expert engagers of others. Design/methodology/approach – This article discusses the limitations of organizational level engagement strategies in relation to...

Employee Assistance Programmes (EAPs) provide confidential counselling services to employees with problems that may or may not be work related. Reports on the recently initiated EAP managed by FOCUS Limited for British Gas. Outlines the essential stages involved for a company to establish an EAP.