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Would you forgive Kristen Stewart or Tiger Woods or maybe Lance Armstrong? : exploring consumers' forgiveness of celebrities' transgressions
Finsterwalder, Jörg
;
Yee, Thomas
;
Tombs, Alastair
- In:
Journal of marketing management : MM
33
(
2017
)
13/14
,
pp. 1204-1229
Persistent link: https://www.econbiz.de/10011850331
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42
An integrative transformative service framework to improve engagement in a social service ecosystem : the case of He Waka Tapu
Hepi, Maria
;
Foote, Jeff
;
Finsterwalder, Jörg
; …
- In:
The journal of services marketing
31
(
2017
)
4/5
,
pp. 423-437
Persistent link: https://www.econbiz.de/10011742736
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43
Rethinking service systems and public policy : a transformative refugee service experience framework
Boenigk, Silke
;
Fisk, Raymond P.
;
Kabadayi, Sertan
; …
- In:
Journal of public policy & marketing
40
(
2021
)
2
,
pp. 165-183
Persistent link: https://www.econbiz.de/10012534359
Saved in:
44
Informationen für Studium und Beruf - Das Partnerschaftskonzept. Innovative Lehrmethoden im Marketing an der Universität St. Gallen
Belz, Christian
;
Finsterwalder, Jörg
- In:
Wirtschaftswissenschaftliches Studium : WiSt ; …
29
(
2000
)
6
,
pp. 351-356
Persistent link: https://www.econbiz.de/10007507562
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45
Informationen für Studium und Beruf - Das Student Alumni Mentorship Program "SAMP". Mentoring an der Wirtschafts-wissenschaftlichen Fakultät der Katholischen Universität Eichstätt-...
Finsterwalder, Jörg
;
Irion, Tobias
;
Holm, Sebastian
- In:
Wirtschaftswissenschaftliches Studium : WiSt ; …
34
(
2005
)
9
,
pp. 533-537
Persistent link: https://www.econbiz.de/10007433342
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46
Transformation von Kundenbeziehungen : Ansätze für das Mengenkundengeschäft von Dienstleistungsunternehmen
Finsterwalder, Jörg
-
2002
Persistent link: https://www.econbiz.de/10004751700
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47
Quality in group service encounters: A theoretical exploration of the concept of a simultaneous multi-customer co-creation process
Finsterwalder, Jörg
;
Tuzovic, Sven
- In:
Managing service quality : MSQ ; an international journal
20
(
2010
)
2
,
pp. 109-123
Persistent link: https://www.econbiz.de/10008391988
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48
Transformative service research methodologies for vulnerable participants
Dodds, Sarah
;
Finsterwalder, Jörg
;
Prayag, Girish
; …
- In:
International journal of market research
65
(
2023
)
2/3
,
pp. 279-296
Persistent link: https://www.econbiz.de/10014246991
Saved in:
49
Transformative places and the citizenship experience : a dynamic perspective of disasters, transitional servicescapes, and place attachment
Finsterwalder, Jörg
;
Chen, Ning
;
Hall, Colin Michael
; …
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014462190
Saved in:
50
Online student engagement and place attachment to campus in the new service marketplace : an exploratory study
Huang, Yuying
;
Finsterwalder, Jörg
;
Chen, Ning
; …
- In:
The journal of services marketing
36
(
2022
)
4
,
pp. 597-611
Persistent link: https://www.econbiz.de/10013407570
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