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1
Retail logistics service quality : a cross-cultural survey on customer perceptions
Bouzaabia, Rym
;
Bouzaabia, Olfa
;
Capatina, Alexandru
- In:
International journal of retail & distribution management
41
(
2013
)
8
,
pp. 627-647
Persistent link: https://www.econbiz.de/10009771131
Saved in:
2
Shoppers perception of retail service quality : supermarkets versus small convenience shops (Dukas) in Kenya
Wambui Kimani, Sarah
;
Kiarie Kagira, Elias
;
Kendi, Lydia
; …
- In:
Journal of management and strategy : JMS
3
(
2012
)
1
,
pp. 55-66
Persistent link: https://www.econbiz.de/10009513302
Saved in:
3
Assessing the mediating impact of satisfaction on the relationship between retail service quality and customer loyalty : a study of organised apparel multi-brand retail stores in
I...
Bhatia, Mayank
;
Bhatt, Kedar
- In:
International journal of business and emerging markets …
15
(
2023
)
2
,
pp. 175-193
Persistent link: https://www.econbiz.de/10014306813
Saved in:
4
Role of attributes in influencing customer satisfaction : a study with reference to jewellery stores in Chennai
Murthy, Kota Sreenivasa
;
Kumar, K. Sai
- In:
International journal of business competition and …
8
(
2023
)
3
,
pp. 132-146
Persistent link: https://www.econbiz.de/10015064260
Saved in:
5
Exploring service quality of the department stores : a study from
India
Bandyopadhyay, Nirmalya
- In:
International journal of Indian culture and business …
13
(
2016
)
1
,
pp. 20-34
Persistent link: https://www.econbiz.de/10011664761
Saved in:
6
Technology and brand selection : the mediating effect of cognition in Indian retail
Ojha, Satish Chandra
- In:
International journal of business excellence
17
(
2019
)
1
,
pp. 21-41
Persistent link: https://www.econbiz.de/10011985908
Saved in:
7
Customer classification in Indian retail sector : a comparative analysis of various machine learning approaches
Sreekumar
;
Gopalan, Rema
;
Desai, Mayuri
;
Acharjya, D. P.
- In:
International journal of operations and quantitative …
26
(
2020
)
1
,
pp. 1-28
Persistent link: https://www.econbiz.de/10012390439
Saved in:
8
A framework for determining customer satisfaction : an empirical analysis
Chaudhuri, Ranjan
;
Verma, Sanjeev
- In:
International journal of electronic marketing and …
2
(
2008/09
)
2
,
pp. 190-201
Persistent link: https://www.econbiz.de/10003781084
Saved in:
9
Measuring retail service quality : validation of the instrument in the Indian context
Sigh, Bulbul
- In:
Metamorphosis : a journal of management research
12
(
2013
)
2
,
pp. 1-12
Persistent link: https://www.econbiz.de/10010514880
Saved in:
10
Impact of service quality on apparel Retail Customer Satisfaction-a study of select Metropolitan City Hyderabad
Nallamalli, Udaya Bhaskar
;
Shekhar, B.Raja
- In:
Journal of management research
3
(
2011
)
2
,
pp. 1-13
Persistent link: https://www.econbiz.de/10009726025
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