Nowadays banks are faced with an increased level of doubtful debts. This research examines some firm- market- and industry-related factors that can be used to explain the level of doubtful debts. Some moderating factors (type, size and duration of the loan) are also considered. The sample is...

Purpose – The purpose of this paper is to explore the relationships between best human resource management (HRM) practices, knowledge management (KM), organization learning and organizational capabilities (OC) and their impact on organizational performance. The proposed framework intends to...

Purpose – It is widely accepted that the use of information and communication technology (ICT) in the healthcare sector offers great potential for improving the quality of services provided, the efficiency and effectiveness of personnel, and also reducing organizational expenses. This paper...

Purpose – This paper aims to develop an understanding of the factors that influence knowledge‐sharing behaviour within an organisational framework, using widely accepted social psychology theories. Design/methodology/approach – Knowledge‐sharing behaviour of bank employees in Greece is...