Purpose – This paper seeks to report the results of an empirical study examining the value creation process of e‐business (EB) applications from a supply chain perspective. Design/methodology/approach – A questionnaire was sent to procurement managers located in the German automotive...

Purpose – The internet and web‐based technologies have enabled the integration of information systems across organisational boundaries in ways that were hitherto impossible. The measurement of e‐business (EB) value has been traditionally considered as a single construct. However, the...