The trend towards shorter delivery lead-times reduces operational efficiency and increases transportation costs for internet retailers. Mobile technology, however, creates new opportunities to organize the last-mile. In this paper, we study the concept of crowdsourced delivery that aims to use...

We examine different routing strategies to cope with inaccurate time window in-formation in the context of a dynamic pick-up and delivery problem with time windows. Our experiments show that advance information, even if inaccurate, can provide benefits from a planning perspective. We propose a...

In this paper, we study the effectiveness of incentives on delivery service time slot choices. In particular, we focus on the use of green labels that specify time slot as environmentally friendly and that intrinsically motivate customers to choose a specific delivery time slot in lieu of price...

The fast and cost-effcient home delivery of goods ordered online is logistically challenging. Many companies are looking for new ways to cross the last-mile to their customers. One technology-enabled opportunity that recently has received much attention is the use of a drone to support...

Dynamic ride-sharing systems enable people to share rides and increase the efficiency of urban transportation by connecting riders and drivers on short notice. Automated systems that establish ride-share matches with minimal input from participants provide the most convenience and the most...

In many real-life routing problems there is more uncertainty with respect to the required timing of the service than with respect to the service locations. We focus on a pickup and delivery problem with time windows in which the pickup and drop-off locations of the service requests are fully...

A promising new delivery model involves the use of a delivery truck that collaborates with a drone to make deliveries. Effectively combining a truck and a drone gives rise to a new planning problem that is known as the Traveling Salesman Problem with Drone (TSP-D). This paper presents exact...

Truck platooning technology allows trucks to drive at short headways to save fuel and associated emissions. However, fuel savings from platooning are relatively small so forming platoons should be convenient and with minimum detour and delays. In this paper, we focus on developing optimization...

Inspired by several recent startups, we study an on-demand delivery service that lets cus-tomers shop online for products from a number of brick and mortar stores. The customer ordersare fulfilled by a fleet of personal shoppers who are responsible for both the shopping of ordersat the stores...