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A generic conceptual framework of interactive service quality
Svensson, Göran - In: Managing service quality : MSQ ; an international journal 13 (2003) 4, pp. 267-275
Persistent link: https://www.econbiz.de/10007158634
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Concepts, Theory and Techniques - The Impact of Outsourcing on Inbound Logistics Flows
Svensson, Göran - In: The international journal of logistics management 12 (2001) 1, pp. 21-36
Persistent link: https://www.econbiz.de/10007169111
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The direction of change in multi-item measures of service quality
Svensson, Göran - In: Managing service quality : MSQ ; an international journal 11 (2001) 4, pp. 262-271
Persistent link: https://www.econbiz.de/10007171781
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The spherical marketing concept: A revitalization of the marketing concept
Svensson, Göran - In: European journal of marketing : EJM 39 (2005) 1, pp. 5-15
Persistent link: https://www.econbiz.de/10006075861
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The multiple facets of the bullwhip effect: refined and re-defined
Svensson, Göran - In: International journal of physical distribution & … 35 (2005) 9-10, pp. 762
Persistent link: https://www.econbiz.de/10005919295
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Key areas, causes and contingency planning of corporate vulnerability in supply chains: A qualitative approach
Svensson, Göran - In: International journal of physical distribution & … 34 (2004) 9, pp. 728-748
Persistent link: https://www.econbiz.de/10005924748
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Interactive vulnerability in buyer-seller relationships: a dyadic approach
Svensson, Göran - In: International journal of physical distribution & … 34 (2004) 7-8, pp. 662
Persistent link: https://www.econbiz.de/10005924970
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Interactive vulnerability in buyer-seller relationships: a dyadic approach
Svensson, Göran - In: International journal of physical distribution & … 34 (2004) 8, pp. 662
Persistent link: https://www.econbiz.de/10005925114
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Supplier segmentation in the automotive industry: A dyadic approach of a managerial model
Svensson, Göran - In: International journal of physical distribution & … 34 (2004) 1-2, pp. 12-38
Persistent link: https://www.econbiz.de/10005928003
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Supplier segmentation in the automotive industry: A dyadic approach of a managerial model
Svensson, Göran - In: International journal of physical distribution & … 34 (2004) 1, pp. 12-38
Persistent link: https://www.econbiz.de/10005929424