Conceptual models are fundamental to system analysis and design. However, the actual usage of conceptual models remains poorly understood, in particular, how and why practitioners would use multiple models in combination when doing their work. In this paper, the authors explore the reported use...

Purpose: Many researchers and practitioners suggest a contingent instead of a “one size fits all” approach in business process management (BPM). The purpose of this paper is to offer a contingency theory of BPM, which proposes contingency factors relevant to the successful management of...

Empirical research strategies are undisputedly of paramount importance to rigorous and relevant IS research. Employed practices of empirical research in Information Systems, however, are still considered to be problematic. One related problem in this context is the lack of rigorously developed...

Often, different process models are employed in different phases of the BPM life cycle, each providing a different approach for capturing business processes. Efforts have been undertaken to overcome the disintegration of process models by providing complementary standards for design and...

Business process modeling has emerged as an immensely popular purpose of conceptual modeling in practice. Research on business process modeling is based on diverse topics of research methods and covers a wide area including modeling techniques, methodologies, methods and tools, but increasingly...

The large number of available process modelling languages has given rise to the need for evaluation and comparison of their representational capabilities. Over the last few years, the research community has risen to the challenge by carrying out a significant amount of work in the area of such...