The purpose of this paper is to construct a conceptual framework for the adoption decision ofpotential users in the field of electronic health services including the relevant determinants,sources of information aimed at reducing uncertainty about the innovation and the barriersthat inhibit the...

Eine Virtuelle Community ist eine Gemeinschaft von Personen, die Informationen und Erfahrungenuntereinander auf einer Plattform im Cyberspace austauscht. Im Rahmen desForschungsprojekts COSMOS pilotiert die Technische Universität München eine VirtuelleCommunity in der Domäne Lifestyle. Ziel...

This book contains the refereed proceedings of the Third International Conference on Exploring Services Science (IESS) that was held in Geneva, Switzerland, in February 2012.At the conference, researchers from all over the world present innovative ideas, research, and applications in the design,...

Service science constitutes an interdisciplinary approach to systematic innovation in service systems, integrating managerial, social, legal, and engineering aspects to address the theoretical and practical challenges of the services industry and its economy. This book contains the refereed...