Chen, Xiao-Ping; Lam, Simon S. K.; Naumann, Stefanie E.; … - In: Management and Organization Review 1 (2005) 2, pp. 273-300
Group citizenship behaviour (GCB) is conceptualized as a distinct group-level phenomenon concerning the extent to which work groups engage in behaviours that support other work groups and the organization as a whole. These behaviours are different from task performance; they enhance and maintain...