Purpose – The present paper aims to propose a measurement scale of the customer knowledge enabled innovation (CKEI) capability. Design/methodology/approach – Data were generated on the basis of in‐depth interviews with managers and was analysed using the “Sphinx” software. Findings –...

Purpose - The purpose of this paper is to study the impact of lead users (LUs) on innovation success by proposing and validating an integrative model that links LUs, innovation success and knowledge sharing (KS) variables. Design/methodology/approach - The authors research is quantitative in...

Purpose - The purpose of this paper is to study the impact of lead users (LUs) on innovation success by proposing and validating an integrative model that links LUs, innovation success and knowledge sharing (KS) variables. Design/methodology/approach - The authors research is quantitative in...

Purpose: The purpose of this paper is to examine how customers derive value (functional, emotional, social and epistemic value) from the design aesthetics of mobile banking applications and then form intention to adopt mobile banking. Furthermore, this research investigates the moderating...

Purpose: Applying the stimulus–organism–response model, the purpose of this paper is to analyse the influence of design aesthetics (stimulus) on adoption and recommendation intentions (response) of mobile banking applications through the mediating role of perceived usefulness and trust...

Purpose: The purpose of this paper is to enlighten the position of the customer as a driver to achieve the public–private partnership’s performance. It demonstrates that the customer exceeds being a target. Design/methodology/approach: The paper is a literature review on the value for...

This paper proposes a new conception of consumer psychological empowerment while substantiating and defining its different facets. To this end, we conducted 18 interviews with biological food consumers which have been recorded and transcribed and analyzed using the Sphinx software. The results...