Foreword / by Marco Beaulieu -- Introduction to knowledge management -- Knowledge management processes -- Knowledge management models -- Knowledge capture and creation -- Knowledge sharing -- Finding knowledge -- Organizational culture -- Knowledge management tools -- Knowledge management...

Case Studies in Knowledge Management provides case-based lessons learned from several examples of actual applications of knowledge management in a variety of organizational and global settings. A variety of KM issues are explored, including issues associated with building a KMS, organizational...

This book brings together high quality concepts closely related to organizational learning, knowledge workers, intellectual capital, virtual teams and will include the methodologies, systems and approaches needed to create and manager knowledge-based organizations of the 21st Century.