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Harvesting organizational knowledge and innovation practices

Gamal Aboelmaged, Mohamed - In: Business Process Management Journal 18 (2012) 5, pp. 712-734

Purpose – The purpose of this paper is to examine the impact of organizational knowledge and innovation practices on the outcomes of operations strategy. Design/methodology/approach – The study employs a survey‐based method to test a theoretically grounded set of hypotheses using...

Persistent link: https://www.econbiz.de/10014687952

Measuring employee readiness for knowledge management using intention to be involved with KM SECI processes

Shahriza Abdul Karim, Nor; Jalaldeen Mohamed Razi, Mohamed - In: Business Process Management Journal 18 (2012) 5, pp. 777-791

Purpose – The purpose of this study is to investigate the concept of knowledge management (KM) readiness using intention to be involved in the KM processes concept. These processes comprised of socialisation, externalisation, combination, and internalisation (SECI processes). The research also...

Persistent link: https://www.econbiz.de/10014687955

Identifying knowledge management problems using a process‐based method (a case study of process 137)

Ranjbarfard, Mina; Aghdasi, Mohammad; Albadvi, Amir; … - In: Business Process Management Journal 19 (2013) 2, pp. 263-291

Purpose – The aim of this paper is to develop, test and improve a method that draws upon business process improvement literature and combines it with knowledge management approaches for modeling and analyzing knowledge‐intensive business processes. Design/methodology/approach – Analyzing...

Persistent link: https://www.econbiz.de/10014687979

Mining business rules from business process model repositories

Polpinij, Jantima; Ghose, Aditya; Dam, Hoa Khanh - In: Business Process Management Journal 21 (2015) 4, pp. 820-836

Purpose – Business process has become the core assets of many organizations and it becomes increasing common for most medium to large organizations to have collections of hundreds or even thousands of business process models. The purpose of this paper is to explore an alternative dimension to...

Persistent link: https://www.econbiz.de/10014688121

Metadata analysis of knowledge management in supply chain

Bhosale, Vishal Ashok; Kant, Ravi - In: Business Process Management Journal 22 (2016) 1, pp. 140-172

Purpose – The purpose of this paper is to present a comprehensive and useful insight into the knowledge management (KM) in the supply chain (SC) research and provide gaps and future research implications. The literature review includes a metadata analysis of KM in SC research along a number of...

Persistent link: https://www.econbiz.de/10014688192

The mediating role of product and process innovations on the relationship between knowledge management and operational performance in manufacturing companies in Jordan

Al-Sa’di, Ahmad Fathi; Abdallah, Ayman Bahjat; … - In: Business Process Management Journal 23 (2017) 2, pp. 349-376

Purpose The purpose of this paper is to investigate the effects of knowledge management (KM) on product and process innovations, as well as on operational performance (OP). In addition, the effects of product and process innovations on OP, as well as their mediating effects on the relationship...

Persistent link: https://www.econbiz.de/10014688257

Knowledge acquisition and product innovation flexibility in SMEs

Liao, Ying; Barnes, Jane - In: Business Process Management Journal 21 (2015) 6, pp. 1257-1278

Purpose – The purpose of this paper is to examine the role that knowledge acquisition (KA) plays in creating product innovation flexibility (PIF) in SMEs. The paper also examines two of the factors of the KA process: relationship quality (RQ); and information capability (IC)....

Persistent link: https://www.econbiz.de/10014688367

Collaboration in the consulting industry

Martensen, Malte; Ryschka, Stephanie; Blesik, Till; … - In: Business Process Management Journal 22 (2016) 4, pp. 693-711

job-related purposes, social software is employed in the digital workplace. Focussing on consultants, who are considered … social software are explored. In addition, insights about socio-demographic differences as well as distinct consulting … social software is associated with the expectation that one’s work performance will improve. There are significant …

Persistent link: https://www.econbiz.de/10014688445

Adding service means adding knowledge: an inductive single-case study

Leoni, Luna - In: Business Process Management Journal 21 (2015) 3, pp. 610-627

Purpose – The purpose of this paper is to explore how knowledge management systems can support the adoption of the servitization strategy in a manufacturing firm. Design/methodology/approach – In order to reach the paper aim, an inductive single-case study has been adopted. The analysis...

Persistent link: https://www.econbiz.de/10014688513

The central role of knowledge management in business operations

Chatzoudes, Dimitrios; Chatzoglou, Prodromos; Vraimaki, … - In: Business Process Management Journal 21 (2015) 5, pp. 1117-1139

Purpose – Knowledge Management (KM) is a contemporary research field of high interest for both academics and practitioners. For more than 15 years, successful companies have used KM as their most valuable source of competitive advantage. The purpose of this paper is attempt to extend the...

Persistent link: https://www.econbiz.de/10014688675