Most, if not all, management control tools were formulated for firms employing an industrial value creation logic (i.e., Ford, McDonald’s, and Wal‐Mart). We argue that given the growth, both in number and importance, of firms employing a knowledge value creation logic (i.e., Accenture,...

Purpose – The purpose of this paper is to examine how knowledge is constructed and risk is induced within the workgroup environment of a large North American aerospace company. Design/methodology/approach – Based on an epistemological position on knowledge and risk, an initial conceptual...

Purpose – The purpose of this paper is to explore the utility of a pragmatist epistemology as a viable methodological avenue for addressing the challenges associated with the normative models of science that dominate organisational management. At the same time, theorisation of a paradigm...

Purpose – The meanings attributed to the quality of a person's illness experience result from important processes of co‐construction not only between healthcare professionals and patients but also among patients and caregivers. In the case of advanced cancer, new treatments extend...

Purpose The purpose of this paper is to study the operational process factors that affect successful strategy implementation in the Middle East. Design/methodology/approach Five operational process factors were studied (resource availability, communication, operational planning, people, control...

Purpose – The purpose of this paper is to contribute to the ongoing debate on organizational socialization by exploring the constitutive aspects of socialization practice. By taking a practice stance, the paper explores how the constitutive aspects shape the evolution of the socialization...

Knowledge redundancy is a powerful concept in understanding supply chain performance including supply chain value creation and competitive advantage. This paper argues that knowledge redundancy is not about “redundancy” that might suggest a waste or duplication of knowledge. In contrast,...

Purpose – To investigate the linkage between organization performance criteria and the dimensions of agility, e‐supply‐chain drivers and knowledge management. Design/methodology/approach – The analytic network process is applied as the research methodology in the context of executive...

Purpose – Inter‐firm knowledge sharing and learning constitute one of the main avenues to improve supply chains' performance in today's business environment. This paper aims to examine how effective different governance mechanisms are in promoting knowledge transfer, learning and performance...

Purpose – This paper seeks to propose a managerial decision framework for different levels of supply chain, by addressing the strategic importance of competence values in supply chain effectiveness. Design/methodology/approach – A conceptual framework for supply chain effectiveness is...