Purpose – This paper seeks to provide a social network‐based model for improving knowledge management in multi‐level supply chains formed by small and medium‐sized enterprises (SMEs). Design/methodology/approach – This approach uses social network analysis techniques to propose and...

Purpose – This paper aims to provide a social network‐based model for improving knowledge management in multi‐level supply chains formed by small and medium‐sized enterprises (SMEs). Design/methodology/approach – This approach uses social network analysis techniques to propose and...

Purpose – This paper aims to explore the intellectual capital (IC) information needed to enable relationship transparency and the influences of relationship transparency on supply chain partnerships. Design/methodology/approach – A field experiment research design is adopted to examine...

It is a common failing in mankind to look for knowledge and the solution in the far distance when the answer lies unnoticed at our feet. How do diverse and large corporations learn and share that knowledge internally in the face of so many pressures and constraints? At the heart of knowledge...

As one advertising slogan keeps reminding us – it’s good to talk. This is also true in the workplace where effective communication is essential if knowledge and information is to be exploited to the full. And an organization that boasts a knowledgeable workforce can gain considerable...

By enabling the more effective transfer and application of knowledge, knowledge management solutions can undoubtedly enhance business performance – no more so than when effectively applied to the world of product innovation. The potential of such systems is highlighted by studies that show...

We’ve all heard the story of how one manager tapped into a knowledge source within his organization, followed it up and saved the business $20,000 based on this knowledge solution. But what about the flip side to these stories of success? What about those organizations that did not get it...

The idea that knowledge is a competitive asset to be nurtured is now accepted universally. Interest in knowledge management continues to grow as organizations seek initiatives that will enable them to “cash in” on this resource. There are, however, barriers to this process which need to be...