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Performance measures of ISO 9001 certified an non-certified manufacturing companies

Psomas, Evangelos; Kafezopoulos, Dimitrios - In: Benchmarking : an international journal ; BIJ 21 (2014) 5, pp. 756-774

Persistent link: https://www.econbiz.de/10010392852

Improving the Performance of the Balanced Scorecard Through Implementing Iso 31000 Risk Assessment at Shofa Pharmacy

Nugroho, Riko Luke; Pangeran, Perminas - 2021

This study aims to integrate the Balanced Scorecard and Risk Management at Shofa Pharmacy and its one branch. The risk assessment is based on the ISO 31000 framework model and the Balanced Scorecard is based on a financial perspective, a customer perspective, an internal business perspective and...

Persistent link: https://www.econbiz.de/10013236868

The contribution of the eco-management and audit scheme to the environmental performance of manufacturing organisations

Marrucci, Luca; Daddi, Tiberio - In: Business strategy and the environment 31 (2022) 4, pp. 1347-1357

Persistent link: https://www.econbiz.de/10013279013

The effectiveness of ISO 9001-based healthcare accreditation surveyors and standards on hospital performance outcomes : a balanced scorecard perspective

Ritchie, William J.; Ni, John; Stark, Eric M.; Melnyk, … - In: Quality management journal : QMJ 26 (2019) 4, pp. 162-173

Persistent link: https://www.econbiz.de/10012309559

Two better than one : the link between management systems and business performance

Vílchez, Vera Ferrón; Darnall, Nicole - In: Business strategy and the environment 25 (2016) 4, pp. 221-240

Persistent link: https://www.econbiz.de/10011585906

Scale development and operationalization of social responsibility constructs : an ISO 26000 context

Chow, Pui-Sze; Tang, Ailie K. Y.; Yip, Amy C. Y. - In: Business and Economic Research : BER 6 (2016) 2, pp. 156-175

Persistent link: https://www.econbiz.de/10011589543

An empirical assessment of ISM Code effectiveness on performance: the role of ISO certification

Pantouvakis, Angelos; Karakasnaki, Maria - In: Maritime policy and management : MPM 43 (2016) 7/8, pp. 874-886

Persistent link: https://www.econbiz.de/10011647757

Managing the Mayo Clinic brand : a case study in staff-developed service performance standards

Kennedy, Denise M. - In: The journal of brand management : an international journal 26 (2019) 5, pp. 538-549

Persistent link: https://www.econbiz.de/10012060162

Performance measurement of management system standards using the balanced scorecard

Kopia, Jan; Kompalla, Andreas; Buchmüller, Melanie; … - In: Amfiteatru economic : an economic and business research … 19 (2017), pp. 981-1002

Management system standards (MSS), such as ISO standards, TQM, etc. are widely -used standards adopted by millions of organizations worldwide. It is still an unclear question whether these standards are beneficial for an organization, besides the fact that they might be required or expected by...

Persistent link: https://www.econbiz.de/10011875268

Total quality management and quality certification : effects in organisational performance

Antunes, Marina Godinho; Quirós, Joaquín Texeira; … - In: International journal of services and operations management 29 (2018) 4, pp. 439-461

Persistent link: https://www.econbiz.de/10011878292