About the Guest Editors Ruth Boaden is Senior Lecturer in Operations Management at theManchester School of Management, UMIST and Director of Health Organisations ResearchCentre. Her research interests cover a wide range of areas within health services managementand include work in IT in primary...

In May 2004, I was invited to give a keynote address on Wal-Mart'sinternationalisation at the 88th seminar of the European Association of AgriculturalEconomists (EAAE) in Paris. The theme of the event was "Retailing andProducer-Retailer Relationships in Food Chains" and six of the papers...

This is a themed issue on aspects of electronicretailing. Michelle Morganosky and BrendaCude published their first study of consumerresponses to online shopping in IJR&DM in2000. It recorded the most online ''hits'' ofany paper in the journal that year and was oneof the most downloaded papers in...

The second issue of 2005 is a themed issue on online shopping with authors fromDenmark, the US and Taiwan. Our first contribution is from Torben Hansen fromCopenhagen Business School. His paper seeks to investigate whether consumers whohave adopted online grocery buying perceive this innovation...

Illustrates how current use of Quality Function Deployment (QFD) continues to stretch the bounds of applications and techniques. The 'Best Practice' elements of each of the highlighted QFD applications are the elements that contribute to the flexibility and success of this tool