Purpose – Responsibility and accountability are central to much of what managers do, but in the literature these complex social science concepts are confused. The paper aims to bring theoretical rigour, structure, consistency and parsimony to this field, using as an example the subcategories...

Purpose – This paper presents some key theoretical issues about trust, and seeks to demonstrate their relevance to understanding of, and research on, health systems. Although drawing particularly on empirical evidence from low‐ and middle‐income countries (LMICs), the paper aims to...

Purpose – This paper seeks to address how and why trust relations in the NHS may be changing and presents a theoretical framework for exploring them in future empirical research. Design/methodology/approach – This paper provides a conceptual analysis. It proposes that public and patient...

Purpose – The purpose of this paper is to explore general practitioners' (GPs') and psychiatrists' views and experiences of transparent forms of medical regulation in practice, as well as those of medical regulators and those representing patients and professionals. Design/methodology/approach...

Purpose – In Sweden there is an ongoing debate on ways to enhance accountability and transparency in order to avoid future scandals both in private companies and local government. Until now the debate has had clear political overtones, and there are no generally accepted methods for analysis...

Purpose – The purpose of this research paper was to examine the construct of accountability and its impact leadership development initiative in an upward feedback framework. Previous research has suggested that accountability may be an important moderator of the relationship between upward...

Purpose – Starting from the premise that responsible managers utilize their competences and creativity to carry out projects which improve stakeholder satisfaction and economic performance simultaneously, the paper aims to present a classification of these solutions, called socio‐economic...

Purpose – This paper seeks to consider the first ever report by the National Audit Office (NAO) on the economy, efficiency and effectiveness of the Financial Services Authority (FSA). Design/methodology/approach – This paper reviews the NAO's report and the FSA's response. Findings – The...

Purpose – The primary purpose of the paper is to demonstrate how corporate responsibility and accountability could be fostered through monitoring and the involvement of governments in the regulation of firms. Design/methodology/approach – In considering why practices which stimulate...

Purpose – This paper's purpose is to show what it really means for a leader to keep the good of the organization in focus and how to accomplish that. Design/methodology/approach – The paper defines the concept with an example and then lays out ways of promoting an encouraging atmosphere for...