Purpose – The purpose of the paper is to develop an integrated quality management model, which identifies problems, suggests solutions, develops a framework for implementation and helps evaluate performance of health care services dynamically. Design/methodology/approach – This paper uses...

"Systems thinking has been applied to many specific health issues, but this book represents the first attempt to apply it to an entire heath system. Furthermore, this book recognises that health systems are open systems that mutually interact with other systems. The Ministry of Health, Malaysia...

The Sustainability of Health Care Systems in Europe provides a comprehensive understanding of the sustainability of health systems in Europe. Furthermore, it includes an introduction to how EU action in supporting health- care policies in the EU Member States, looking both at implemented actions...