This paper is an inquiry into the human factor in intermediation. We argue that we have not yet fully grasped the different roles, functions, and ways-of-being of the intermediary and that the concept of first- and second-order 'wisdom' is helpful in understanding what it takes to succeed as an...

This paper is an inquiry into the human factor in intermediation. We argue that we have not yet fully grasped the different roles, functions, and ways-of-being of the intermediary and that the concept of first- and second-order “wisdom” is helpful in understanding what it takes to succeed as...