Purpose – The purpose of this paper is to test a comprehensive work-related attitudinal model relevant for job performance by extending the perceived organizational support (POS), job satisfaction, and organizational commitment model with both perceived supervisor support (PSS) and...

In common with other elements of the public sector, local government organisations are being required to achieve ever increasing performance targets. Responding effectively to such demands is likely to be influenced by, and to influence, the underlying state of health of the organisation....

This study first reports findings about what factors affect the job satisfaction of one group of public sector employees and second, uses social identity theory to explain the results. The results indicated that working with fellow employees enhances job satisfaction. In contrast, dealing with...

Purpose – This study aims to test the belief that work‐family practices could have a negative influence in the workplace for non‐users of these practices. Design/methodology/approach – A quantitative approach was undertaken, where users and non‐users of work‐family practices reported...

This study, completed in 1990 shortly before the Iraqi invasion, analyses some of the organizational and psychological determinants of employee turnover in Kuwait. The study is based on a sample size of 190 full‐time employees taken from governmental, private and shared sector organizations. A...

Purpose – The purpose of this paper is to explicate the role of followership behavior on employee job satisfaction as well as the conditions that may moderate its impact. Design/methodology/approach – This study uses a large n survey data from federal agencies and investigates an additive...

Purpose – The purpose of this paper is to provide empirical evidence to assess the nature and extent of the link between employee satisfaction and organisational performance. Design/methodology/approach – This paper examines the link between staff satisfaction and organisational performance,...

Purpose – This paper seeks to examine employees' perceptions of TQM practices and its impact on job satisfaction within a large Malaysian outsourced semiconductor assembly and test (OSAT) organization. Despite extensive research on TQM practices, none examines this scope of investigative...

Employee participation is now considered a key element in the successful implementation of new management strategies in manufacturing industry. Relevant literature on the various forms of employee participation is reviewed with emphasis on its role in Total Quality Control (TQC). The complexity...

Reports on the results of a survey of 220 front‐line supervisors in Hong Kong using the job descriptive index (JDI) to investigate the perceived impact of total quality management (TQM) programmes on job satisfaction. Shows that the respondents were much less satisfied with the work dimension...